Mystery Shopping is a well-known method of customer research. It’s not about spying on businesses or catching staff doing wrong. It is about the experience a Shopper receives.

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Bare International founders share their incredible journey and secrets to their success in a 4-part series Interview. Read more

What is the most important thing you can do to improve relationships with your customers? The answer is as obvious as it is overlooked: improve customer service. No matter how great your product is or how talented your staff are, one of the things that customers are most likely to remember is the interaction they have with your company and the overall experience they take away.

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That’s right, we’re offering you a complimentary mystery evaluation of your business! If you’ve been considering trying out mystery shopping, now is the time! Read more

Have you always wondered what it would be like working as a Mystery Shopper? If you love to shop and know what great customer service looks like, it’s time to consider becoming a part of the BARE world!

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Tomorrow is World Health Day! As well as looking into your own personal health and lifestyle goals, it’s time you looked into the workplace. While it’s essential to build healthy bonds with your team, defining areas of respect, authority and productivity can be challenging when navigating the line between boss and friend.

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If you’re like most business owners, you probably assume your client relationships are pretty good. After all, you have enough clients to still be in business. But it’s possible you’re merely surviving instead of thriving because you’ve only scratched the surface of what it means to truly put the customer first.

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As we revealed in a recent blog post, 88% of unsatisfied customers in India share their negative experiences with the world. Do YOU know what is being said about your brand online?

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BARE International India just held the first BARE Editor Conference of the year with our freelance editors. The event was a great success and the in-house team was delighted to meet the people they’ve been working with many months.

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Dr. Batra is the recipient of the BARE International Client Choice Award. Read more